Wikimedia's volunteer response team (OTRS) handles copyright permissions, email inquiries from the public, reuse inquiries, article errors, and a wide range of non-public inquiries. The email service is operated and managed by a cross-project team of volunteers at the Meta-Wiki level and not by the English Wikipedia community. Actions by OTRS volunteers on English Wikipedia are ultimately subject to review by the Arbitration Committee.
Please be aware that there is sometimes a backlog in processing tickets sent to the permissions-en queue. This backlog is currently 29 days.
This noticeboard is primarily for
Permissions verification and inquiries for text and files (hosted on the English Wikipedia) said to have been granted permission via OTRS.
Requests for OTRS volunteer review of matters that have been described as OTRS comments or actions.
Other inquiries to OTRS volunteers that do not involve, disclose or reference private material.
Do not post
Private information or links to private information (including but not limited to emails, phone numbers, physical addresses).
Fishing requests (asking for all details of a ticket or generally probing ticket information). You should make a specific request and clearly state the reason for your request.
Additional questions on a point, once an OTRS volunteer has indicated they cannot answer due to privacy issues. (Further inquiries and any complaints should be made via email.)